ALL items must be returned within 30 days of purchase. The original A.I.D. invoice is required for all returns or exchanges. THE INVOICE MUST BE IN GOOD CONDITION WITH ALL DETAILS LEGIBLE. ITEMS MUST BE RETURNED IN THE ORIGINAL SEALED PACKAGE. NO RETURNS OR EXCHANGES FOR HAND HELD TOOLS OR ELECTRICAL ITEMS. NO RETURNS OR EXCHANGES FOR CUT OR MADE UP ITEMS. NO RETURNS OR EXCHANGES FOR USED GOODS. THE CUSTOMER/INSTALLER IS RESPONSIBLE FOR DETERMINING WHETHER THE ITEM IS CORRECT BEFORE USE.